Privacy Policy

Last updated: Jan 29, 2026

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from [Feenchlet.com] (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies

  • Log files

  • Web beacons, tags, and pixels

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card details), email address, and phone number. We refer to this information as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information that we collect to:

  • Fulfill orders placed through the Site (including processing payment, arranging shipping, and providing order confirmations)

  • Communicate with you

  • Screen orders for potential risk or fraud

  • Provide you with information or advertising relating to our products or services, if you have opted in

We use Device Information to help us:

  • Screen for potential fraud and security issues

  • Improve and optimize our Site (for example, by analyzing how customers browse and interact with the Site)

Pet Photos and Uploaded Content

Some of our products involve the custom transformation of pet photos into personalized artwork.

We respect the private and personal nature of these submissions.

  • All photos and images uploaded to the Site are used solely for order fulfillment purposes

  • Uploaded pet photos are permanently deleted after the order is completed, canceled, or refunded

  • We do not store pet photos long-term beyond what is required to complete your order

We will never use your pet photos or artwork for marketing, advertising, social media, or promotional purposes without your explicit permission.

Sharing Your Personal Information

We share your Personal Information with trusted third-party service providers to help us operate our business and fulfill orders, including:

  • Payment processors to securely process transactions

  • Fulfillment and logistics partners to deliver your products

We do not sell, rent, or trade your personal information.

We may also share your personal information where required to comply with applicable laws and regulations, respond to lawful requests, or protect our legal rights.

Your Rights

Depending on your location (including the EU, UK, or certain U.S. states), you may have rights regarding your personal information, including the right to:

  • Access the personal information we hold about you

  • Request correction, restriction, or deletion of your personal data

  • Withdraw consent for data processing or marketing communications

  • Request data portability

To exercise these rights, please contact us at hi@feenchlet.com.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, operational needs, or legal requirements.

Contact Us

For more information about our privacy practices, or if you have questions or concerns, please contact us at:

Email: hi@feenchlet.com
Address: 150 N Grand Ave, Ste 203, West Covina, CA 91791